Return and Exchange Policies
If for any reason you're not happy with your purchase, please tell us immediately. Send an email to Info@galpal.net and we will get right back to you. Gal Pal strives to please!
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 15 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
Below are some examples of common exceptions:
- Discounted items are final and cannot be returned or exchanged.
- Returned items must have tags still on and be returned in original packaging.
- Returned items must have no visible signs of wear or use.
We will always do our best to make you happy.
Please note that only regular priced items may be refunded, unfortunately sale items cannot be refunded at any time on any item in the store.
We only replace graphic good items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@galpal.net.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Duties and International shipping costs are also non refundable.
To start the process for an exchange or refund, please send us an email (info@galpal.net) with the following information:
- Your name
- Order number
- The issue (faulty product, wrong size)
- What you'd like (exchange or refund)
If you have any questions, please don't hesitate to email us.
We are not able to offer returns or exchanges for any of the The Graphic Goods unless the items are misprinted. If this is the case, please take a picture of the item and send us a copy of the item with the order number. Please send to info@galpal.net.
